Donating goods during COVID-19 

We’ve had to change the way we accept donations in order to keep everyone safe during these difficult times. In the interests of the health and safety of our volunteers and supporters we have made the following changes to our donations policy:


Due to the restrictions lifting, we are now able to take your donations at our Creekmoor store without an appointment!

We are still keeping the appointment system in place so if you currently have a slot booked it still stands, or if you would like to guarantee that we will be able to take your donations then please feel free to still book your time slot via our booking system.

Donations are still taken via our drop off point at the back of the store, and it is open Mondays, Wednesdays, Thursdays, Fridays 10am till 4pm, and Sundays 11am till 3pm.

Book a donation slot online >>


Donations can be accepted at all of our other stores between 9-5, however we are still restricting it to a maximum of 4 bags per donor, we ask that donors contact their preferred store before donating to ensure their stock room is not full. All our store contact telephone numbers can be found here.