Our Director of Care, Claire Hudson-Cooper, looks at how our response to COVID is positively shaping our future service
GREATER FLEXIBILITY
As referrals increase, we want to continue to provide the majority of our care in families’ homes and in the community but also use our hospices more. Opening times can be an obstacle for some families, so we’re going to be more flexible. For instance, being open for after school care should families need it.
INCREASINGLY COMPLEX NEEDS
The children we care for have increasingly complex needs, so we are expanding our expert medical team to help every child get the best from their lives. We want to be able to provide even more responsive care as children become unstable and reach the end of their life. This will be alongside the holistic care that Julia’s House provides families throughout their child’s life, through bereavement and beyond. For families, this means we can provide a choice in location of end of life care, as well as being able to support more children and young people and their families when the worst happens.
FAMILY SUPPORT SERVICES
Our respite and clinical care for families is a real lifeline. But we want to be able to support them in other ways. We are increasing our team of family support workers who can go out and visit families at home, helping to signpost them to other support services, fill in paperwork or even go with them on a hospital visit.
SUPER SIBLINGS
During COVID we made one-to- one visits to siblings and they loved it! Picking them up after school or just taking them to the park for some me-time and a chat can help with stress and anxiety. The families really want this to continue alongside all the fun events and outings that we did before the pandemic, so we’re going to need more sibling workers and are busy recruiting
right now.
A FULLY ROUNDED SERVICE
The families have told us they want the services we put in place during COVID to continue, on top of what they had before. So, it’s really exciting to be able to say yes!
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