If you have more than one or two bags or boxes to donate, give your local shop a quick call to make sure they’ve got room — sometimes our stockrooms fill up fast! Find all the shop contact details by clicking here.

When/where can I drop off donations?
All shops (except Creekmoor)

If you have more than one or two bags or boxes, just give your local shop a quick call to make sure they’ve got room — sometimes our stockrooms fill up fast! Find all the shop contact details here.

You can drop off donations at any of our shops (EXCEPT CREEKMOOR) between 9am and 5pm.

Creekmoor

If you have more than seven or eight bags or boxes to donate or ANY FURNITURE, just give us a quick call on 01202 601998 to make sure we’ve got room — sometimes our stockrooms fill up fast!

At our Creekmoor store, donations are accepted at the Drop Off point at the back during the following hours: Mon–Wed & Fri–Sat: 10am–4:30pm, Thu: Closed, Sun: 11am–3pm.

What can I donate?
Donations we CAN accept:

Please note, we always do our best to take as much as we can, but depending on how busy we’ve been and what’s already been donated that day, we might not be able to take everything.

  • Women’s clothing, footwear and accessories
  • Men’s clothing, footwear and accessories
  • Children’s clothing, toys and games
  • Books, CD’s and DVD’s
  • Bric a brac, crockery, glassware, bakeware and ornaments
  • Childrens Bicycles & Trikes
  • Small Electrical Items
  • Collectibles (coins, stamps etc)
Donations we CAN accept at our Creekmoor Warehouse ONLY:

Please note, we always do our best to take as much as we can, but depending on how busy we’ve been and what’s already been donated that day, we might not be able to take everything.

  • Good quality furniture with Fire labels
  • Fridges and Freezers UNDER 5 years old
  • Recliner chairs and electric beds
  • Antique Furniture (fire label exempt)
  • Prams & Pushchairs
Donations we CANNOT accept:

Due to Fire Laws we cannot accept:

  • Upholstered items that do not have the relevant fire labels
  • Mains or bottled gas appliances, microwaves, electric fires, batteries or computer hard drives

Due to Ivory Act 2018 and Government Laws we cannot accept:

  • Items containing ivory, bone, turtle and tortoise-shell 

Due to Safety Laws we cannot accept:

  • Bicycle helmets, safety hard hats or protective clothing
  • Infant car seats or booster seats
  • Inflatable safety aids
  • Soft toys without CE labels
  • Food or drink, toxic or hazardous substances such as cleaning products, tobacco and alcohol

Due to Dangerous Weapons Laws we cannot accept:

  • Firearms, ammunition, weapons, knives or objects that could be used as weapons or replica weapons, bladed tools

Due to not being able to re-sell, re-use or recycle these items we cannot accept:

  • Duvets and pillows
  • Coat hangers
  • VHS Tapes and Music Cassette Tapes
  • Christmas trees – real and artificial 
Furniture delivery & collection
Free collection service for donated furniture

If you would like to donate larger items such as furniture, please contact our Creekmoor store at 01202 601998. We offer a smooth, fast, and free collection service.

Furniture delivery service

We offer a delivery service if you buy furniture from one of our stores, starting from £30. Please enquire in store when making your purchase.

House clearance service

We offer a complete house clearance service through a 3rd party for a fee. Whatever the reason for clearing a property Julia’s House can complete the process from start to finish. 

All items of a saleable quality will be sold in one of our 13 shops. Please contact our Creekmoor store on 01202 601998 to enquire.